Emergency work is a real part of this business, not an afterthought bolted onto it.
Cities we cover in Los Angeles County
The reach across San Bernardino, Riverside and eastern Los Angeles counties is a consequence of longevity rather than a marketing decision. Customers move, recommend us to people in other towns, and the map fills in over four decades.
The older tracts and the newer ones fail in different ways, and knowing which you are standing in is most of a fast diagnosis.
We get called to a lot of jobs somebody else started. There is no judgment in that, and we will finish it properly.
Our trucks carry waterproof high-definition camera equipment, locating gear, cable machines and jetting capability, which means most calls are diagnosed and resolved on the same visit rather than turning into a sequence of appointments.
We stock the trucks for what this region actually needs, which means the common repairs get done the day we arrive rather than after a parts run.
Solids settle in the tank, effluent moves through the distribution box, and the leach field returns it to the soil. A problem in one shows up as symptoms of the other.
Getting ahead of it
Once water has been somewhere it should not be for a while, you are paying for drying and repair as well as plumbing.
If the honest answer is that this can wait, or that a smaller repair will do, that is the answer you get. We are not working from a script.
We work residential, commercial and industrial property across Los Angeles County, plus the septic side that many plumbing shops refer out. One contractor covering all of it is a practical advantage on older properties where a job crosses from the house into the ground.
If you are on septic, know your pumping interval and keep to it. It is the single highest-return maintenance item in plumbing, because the alternative is a drain field, and drain fields cost many times what pumping does.
Keep grease out of drains, and that includes running hot water after it. Hot water simply carries it further down the line to somewhere less convenient.
If a drain has slowed, deal with it while it is slow. A slow drain is a partial blockage announcing itself, and it will finish the job eventually at a less convenient moment.
For commercial property, a maintenance schedule on drains and interceptors costs a fraction of emergency response, and it is the difference between planned work and a closure.
Who you are calling
When you call we will ask a few questions that help us bring the right equipment, which is usually the difference between one visit and two.
A lot of our work comes from customers we have had for decades, and from the people they send us. That is essentially the whole marketing strategy and it has held up for forty-four years.
The licensing matters most on jobs that span disciplines, like a sewer lateral replacement that is part plumbing and part excavation.
If the honest answer is that you do not need the bigger job yet, that is the answer you will get.
Big Mike's · Los Angeles County, California
Questions about Los Angeles County
If yours is not here, call and ask.
Which cities in Los Angeles County do you serve?
We cover 13 communities across Los Angeles County, listed on this page. If yours is not shown, call and ask, because the list is not exhaustive.
Are you based in Los Angeles County?
Our shop is in Yucaipa, which is in San Bernardino County. We work across Los Angeles County as regular territory.
Do you cover septic systems?
Yes. We hold sanitation licensing alongside plumbing, which is why septic tanks, leach lines and excavation are work we do rather than refer out.
Can you look at more than one problem while you are here?
Yes, and it is usually worth doing. A second issue looked at during a visit you are already paying for costs far less than a separate call.
Do you guarantee your work?
We stand behind what we do. If something we repaired is not right, call us and we will come back and deal with it.
Does a real person answer when I call?
Yes. The line is answered live around the clock, so you are talking to somebody who can send a truck, not leaving a message for the morning.
Do you work with contractors and property managers?
Regularly. We coordinate around construction schedules, tenant access and operating hours as a matter of course.
Plumbing help across Los Angeles County
Tell us what it is doing and we will tell you what it takes to fix it. Plain language, and the number before anything starts.