We keep the schedule loose enough that urgent work does not wait behind routine work.
Cities we cover in San Bernardino County
Yucaipa is where the shop is, and the work radiates out from there. Some days that means a call three miles away and some days it means the far side of Riverside County.
The older tracts and the newer ones fail in different ways, and knowing which you are standing in is most of a fast diagnosis.
Commercial calls here tend to be drains and water heaters, and they tend to be urgent, because a business with a plumbing problem is a business losing money.
Pressure testing, acoustic listening and thermal imaging all get used regularly here, because slab construction makes hidden leaks a routine part of the work.
For urgent calls we will tell you on the phone what to shut off or do first, which frequently limits the damage before anyone arrives.
A camera goes in at the cleanout and runs the lateral, so the blockage is located before anything is dug.
Getting ahead of it
The cost of waiting is rarely the repair getting bigger. It is the damage to everything the water reached in the meantime.
We explain what we found, what it takes to fix, and what happens if you leave it. Then you decide. Nothing starts before that.
We work residential, commercial and industrial property across San Bernardino County, plus the septic side that many plumbing shops refer out. One contractor covering all of it is a practical advantage on older properties where a job crosses from the house into the ground.
If a drain has slowed, deal with it while it is slow. A slow drain is a partial blockage announcing itself, and it will finish the job eventually at a less convenient moment.
Exercise your shutoff valves once a year. A quarter turn and back keeps them from seizing, and a main shutoff that will not turn during an emergency is a much more expensive problem than one that gets used occasionally.
Look behind and under appliances once in a while. Washing machine hoses, dishwasher connections and ice-maker lines are common leak sources and they are all hidden from normal view.
Water heaters benefit from an annual flush in this region more than almost anywhere else, because our water leaves sediment on the bottom of the tank where the heat has to pass through it.
Who you are calling
We run a genuine 24-hour line rather than an answering service that takes a message until the morning.
Big Mike started with a truck and a phone number in 1982. The phone number has not changed and neither has the standard he set, because the people running it now learned the trade from him.
We carry the classifications that let us handle the whole system: the plumbing inside, the sanitation side, and the engineering work that underground repairs require.
If the honest answer is that you do not need the bigger job yet, that is the answer you will get.
Big Mike's · San Bernardino County, California
Questions about San Bernardino County
If yours is not here, call and ask.
Which cities in San Bernardino County do you serve?
We cover 19 communities across San Bernardino County, listed on this page. If yours is not shown, call and ask, because the list is not exhaustive.
Are you based in San Bernardino County?
Our shop is in Yucaipa, which is in San Bernardino County. We work across San Bernardino County as regular territory.
Do you cover septic systems?
Yes. We hold sanitation licensing alongside plumbing, which is why septic tanks, leach lines and excavation are work we do rather than refer out.
Do you charge for a quote?
No. Quotes are free and they come after we have looked at the actual problem, not over the phone from a description.
What areas do you serve?
Yucaipa and out across San Bernardino County, Riverside County and the eastern edge of Los Angeles County. If you are not sure you are in range, call and ask.
How long have you been in business?
Since 1982. Big Mike founded the company and handed it to his family, who run it now. That is forty-four years in the same valley under the same name.
Are you licensed?
Yes. We hold plumbing, sanitation and general engineering contractor licensing, which lets one shop handle work that runs from inside the house out to the septic field.
Plumbing help across San Bernardino County
Tell us what it is doing and we will tell you what it takes to fix it. Plain language, and the number before anything starts.