Our customers here range from single-family homes to commercial property, and the work reflects that. Drains, sewer lines, water heaters, repipes and septic, handled by a family shop that has worked this valley since 1982.
Properties on larger lots run longer sewer laterals, and a longer line has more joints and more opportunities to fail.
A typical week here mixes scheduled work with the unplanned kind. Water heaters that finally gave out, mains that backed up over a weekend, and leaks somebody noticed on a water bill.
Inland Empire water is hard, and hard water is the quiet reason water heaters here give out earlier than the sticker claims.
Knowing the difference between a line that needs clearing and a line that needs replacing saves people a great deal of money.
What is under a Highland property tends to decide the size of the job. Roots at a joint, a belly holding water, an offset section from ground movement, or cast iron scaled down to half its diameter. Each one has a different answer and the only honest way to choose between them is to look.
A pressurized line fails under the concrete. Detection narrows it to a spot, so one small opening replaces exploratory demolition.
Our equipment is chosen around not having to guess, because guessing is what produces unnecessary work and surprised customers.
Call and a person picks up, day or night. If it is urgent we will often tell you what to shut off before we are on the road.
We will confirm the appointment and let you know when the technician is on the way rather than leaving you waiting on a half-day window.
Before we arrive it helps to know where your main water shutoff is and whether it turns. Clearing access to the work area and putting pets somewhere else speeds things up considerably too.
We explain what we found, what it takes to fix, and what happens if you leave it. Then you decide. Nothing starts before that.
Keeping small problems small
Problems underground stay invisible until they are not, and by then they have usually been going on for a long time.
Water quality around Highland shapes what we recommend. A tankless unit here needs descaling on a schedule; the same unit elsewhere would not.
Check the pressure at a hose bib occasionally. Above about eighty psi you are shortening the life of every fixture, valve and appliance in the building, and a regulator is a cheap fix.
Knowing your own system is worth real money. Where the main shutoff is, where the sewer cleanout is, how old the water heater is, and whether the property is on sewer or septic. Those four facts shorten every future service call you will ever have.
Know the age of the major components. Water heaters, supply piping and sewer laterals all have expected lifespans, and planning for a replacement is considerably cheaper than reacting to one.
If a drain has slowed, deal with it while it is slow. A slow drain is a partial blockage announcing itself, and it will finish the job eventually at a less convenient moment.
If you are on septic, know your pumping interval and keep to it. It is the single highest-return maintenance item in plumbing, because the alternative is a drain field, and drain fields cost many times what pumping does.
When Big Mike handed the company to his kids, the thing he was protecting was the way customers get treated. Four decades of repeat business suggests they understood the assignment.
We hold plumbing, sanitation and general engineering contractor licensing, which is what allows one shop to take a job from the fixture in the bathroom all the way out to the leach field.
Being able to actually send somebody matters more than being the closest shop on a map, and covering this much ground is how we make sure there is usually a truck that can get to you.
Forty-four years in the same valley means we have almost certainly fixed this exact thing for somebody down the street from you.
Big Mike's · serving Highland, California
Homes, businesses and septic systems in Highland
Residential
In Highland most residential calls start with something that changed: a drain that slowed, pressure that dropped, or a noise from the water heater that was not there last month.
Commercial
Commercial customers in Highland range from single storefronts to apartment complexes. What they have in common is that downtime costs more than the repair, which shapes how we schedule.
Septic
Properties on septic near Highland need a different kind of attention from those on sewer, and we are set up for both.
Emergencies
Emergency work is a real part of this business, not an afterthought bolted onto it.
Questions from Highland
If yours is not here, call and ask.
Do you serve Highland?
Yes. Highland is part of our regular service area out of Yucaipa, and has been for years. We cover residential, commercial and septic work here.
How quickly can you get to Highland?
We run a 24-hour line and same-day service is normal. When you call we will give you a realistic window for Highland rather than an optimistic one.
Do you handle septic as well as sewer?
Yes, and it is a big part of what we do. We hold sanitation licensing alongside plumbing, so tanks, leach lines and the plumbing feeding them are all one contractor.
Is there a charge for a quote?
No. Quotes are free and they follow an actual look at the problem rather than a guess over the phone.
Do you work with contractors and property managers?
Regularly. We coordinate around construction schedules, tenant access and operating hours as a matter of course.
Can you give a price over the phone?
For simple, well-defined jobs sometimes. For anything that needs diagnosis, a number quoted blind is a guess, and we would rather look first and give you a real figure.
What payment do you take?
Call and ask and we will tell you straight. You will know the cost before the work starts either way.
How long have you been in business?
Since 1982. Big Mike founded the company and handed it to his family, who run it now. That is forty-four years in the same valley under the same name.