We have worked enough properties in this area to recognize the common failures before we arrive. Drains, sewer lines, water heaters, repipes and septic, handled by a family shop that has worked this valley since 1982.
The properties here range widely in age, and so do the problems they present.
Hard water affects every property here regardless of age, and it is the main reason water heaters in this area fail earlier than expected.
We see a lot of repeat blockages in this area, which usually means a line with a physical defect rather than a household doing anything wrong.
A lot of the housing out here went up between the 1950s and the 1970s, which means cast-iron sewer laterals and galvanized supply lines that are well past their design life.
We would rather spend an extra half hour locating the fault than an extra day undoing unnecessary work.
Underground failures near Palm Springs are the ones worth catching early, because they are the only plumbing problems where the diagnosis can cost less than the exploratory digging would.
We carry what it takes to finish the common jobs in one visit, because a return trip costs you time you did not plan to spend.
High-pressure scouring of greased and rooted lines.
Replacing failing supply piping through a house.
Finding the leak before anything is opened.
No hot water, leaking tanks, failed elements.
Replacing a tank water heater.
Fixtures, valves and rough-in for bathrooms.
Pressurized lines failing under a concrete slab.
Burst pipes, backups and after-hours failures.
Same-day service is normal here rather than a premium add-on, and after-hours calls get answered by someone who can dispatch a truck.
The person who diagnoses the problem is the person who explains it and does the work. Nothing gets handed between departments.
If the property is on septic and you know where the tank is, that saves locating it. If you do not, we will find it.
If we find something beyond what you called us about, you hear about it before we touch it, not afterwards.
A problem caught at the first symptom is a repair. The same problem six months later is often a replacement.
Hard water affects every Palm Springs property regardless of how new it is. The equipment is modern; the water going through it is the same as everywhere else in the valley.
The cheapest plumbing is the kind that gets looked at before it fails. An annual walk of the visible plumbing, checking under sinks, around the water heater and at any exposed pipe, catches most problems while they are still small and dry.
Exercise your shutoff valves once a year. A quarter turn and back keeps them from seizing, and a main shutoff that will not turn during an emergency is a much more expensive problem than one that gets used occasionally.
Keep grease out of drains, and that includes running hot water after it. Hot water simply carries it further down the line to somewhere less convenient.
Know the age of the major components. Water heaters, supply piping and sewer laterals all have expected lifespans, and planning for a replacement is considerably cheaper than reacting to one.
Knowing your own system is worth real money. Where the main shutoff is, where the sewer cleanout is, how old the water heater is, and whether the property is on sewer or septic. Those four facts shorten every future service call you will ever have.
The person who answers the phone here has a stake in how your job goes. That is the practical difference between a family company and a franchise with a call center.
Properties on septic frequently need plumbing, sanitation and excavation work on the same job. Holding all three classifications means that is one crew and one schedule.
The service area reflects where our customers actually are. It has widened steadily since 1982 and it keeps widening for the same reason it always has.
Big Mike started this shop in 1982 and handed it to his kids because he trusted them to run it the same way. That is still who answers the phone.
Big Mike's · serving Palm Springs, California
For Palm Springs homeowners the work spans emergencies, planned replacements and the inspections people want before buying a property.
Commercial customers in Palm Springs range from single storefronts to apartment complexes. What they have in common is that downtime costs more than the repair, which shapes how we schedule.
For Palm Springs properties running a tank and leach field, we cover pumping, inspection, repairs and the excavation that comes with rebuilding a field.
Emergency work is a real part of this business, not an afterthought bolted onto it.
If yours is not here, call and ask.
Yes. Palm Springs is part of our regular service area out of Yucaipa, and has been for years. We cover residential, commercial and septic work here.
We run a 24-hour line and same-day service is normal. When you call we will give you a realistic window for Palm Springs rather than an optimistic one.
Yes, and it is a big part of what we do. We hold sanitation licensing alongside plumbing, so tanks, leach lines and the plumbing feeding them are all one contractor.
No. Quotes are free and they follow an actual look at the problem rather than a guess over the phone.
Yes, and it is usually worth doing. A second issue looked at during a visit you are already paying for costs far less than a separate call.
No. Quotes are free and they come after we have looked at the actual problem, not over the phone from a description.
Yes, and it is a big part of what we do. We are licensed for sanitation systems, so tanks, leach lines and the plumbing that feeds them are all one contractor.
We stand behind what we do. If something we repaired is not right, call us and we will come back and deal with it.
Hemet · Canyon Lake · Menifee · Desert Hot Springs · Moreno Valley · Wildomar · San Jacinto · La Quinta · Riverside · Palm Desert
Tell us what it is doing and we will tell you what it takes to fix it. Plain language, and the number before anything starts.
Yucaipa, California · Serving San Bernardino, Riverside and eastern Los Angeles counties · Open 24 hours
