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Rancho Mirage, CA

Plumbing and septic in Rancho Mirage

This is well inside our normal service area, and has been for decades. Drains, sewer lines, water heaters, repipes and septic, handled by a family shop that has worked this valley since 1982.

What we do in Rancho Mirage

What fails in a 1960s tract is not what fails in a 2005 development, and we treat them accordingly.

(909) 888-8736

Established landscaping and aging sewer laterals are a recurring combination here, and it shows up as blockages that keep returning.

Property managers and landlords make up a meaningful part of the work here, which means scheduling around tenants is routine for us.

A lot of the 1980s-era tracts used materials that looked fine at the time and have not aged the way anyone hoped.

We trace the problem back to its source rather than treating whatever symptom brought us out.

For Rancho Mirage properties, understanding what is underground changes the whole conversation. A camera run converts an argument about what might be wrong into a picture of what is.

Finished floorConcrete slabSupply line under the slabWarm spot on the floorLeak located before any concrete is opened
A pressurized line fails under the concrete. Detection narrows it to a spot, so one small opening replaces exploratory demolition.

We would rather carry more equipment than we need on a given day than tell a customer we have to come back with the right tool.

Every service we offer   See our work

Getting to you in Rancho Mirage

The phone is answered by people who know the work, so the conversation is useful rather than a message being taken.

Emergency dispatch here is genuine. Somebody answers, and somebody can send a truck.

Knowing when the problem started, whether it is constant or intermittent, and whether anything was done to the property recently tells us a surprising amount before we arrive.

If the honest answer is that this can wait, or that a smaller repair will do, that is the answer you get. We are not working from a script.

Keeping small problems small

Plumbing problems do not improve on their own. What they do is get slowly more expensive while the damage spreads into whatever is around them.

Hard water around Rancho Mirage does its damage slowly and invisibly, in tanks and behind cartridges, until something stops working.

  • Look behind and under appliances once in a while. Washing machine hoses, dishwasher connections and ice-maker lines are common leak sources and they are all hidden from normal view.

  • If a drain has slowed, deal with it while it is slow. A slow drain is a partial blockage announcing itself, and it will finish the job eventually at a less convenient moment.

  • If you are on septic, know your pumping interval and keep to it. It is the single highest-return maintenance item in plumbing, because the alternative is a drain field, and drain fields cost many times what pumping does.

  • The cheapest plumbing is the kind that gets looked at before it fails. An annual walk of the visible plumbing, checking under sinks, around the water heater and at any exposed pipe, catches most problems while they are still small and dry.

  • Wipes should not go down any drain, whether the packet says flushable or not. They do not break down, and they are behind a large share of the main line blockages we clear.

Who you are calling

More about the family

When you call, a person answers, day or night. That has been true since Big Mike ran the phone himself, and it is one of the reasons people keep calling us.

One contractor covering plumbing, septic and excavation means one point of responsibility when a job crosses between them, which is most of the time on older properties.

Between San Bernardino County, Riverside County and the eastern edge of Los Angeles County, we cover most of what anyone means by the Inland Empire, plus the desert communities further out.

We are licensed for plumbing, for sanitation and septic systems, and as a general engineering contractor, so one shop can take the whole job.

Big Mike's · serving Rancho Mirage, California

Homes, businesses and septic systems in Rancho Mirage

Residential

For homeowners in Rancho Mirage the common calls are drainage, hot water and leaks. Underneath those three headings sits the large majority of residential plumbing, and we handle all of it.

Commercial

Commercial plumbing in Rancho Mirage means offices, apartments, hospitality and food service, with the compliance side, backflow testing and interceptor servicing, handled alongside.

Septic

Some Rancho Mirage addresses have never had their septic system located or documented. Finding out what you have is usually where we start on those.

Emergencies

Emergency work is a real part of this business, not an afterthought bolted onto it.

Questions from Rancho Mirage

If yours is not here, call and ask.

Do you serve Rancho Mirage?

Yes. Rancho Mirage is part of our regular service area out of Yucaipa, and has been for years. We cover residential, commercial and septic work here.

How quickly can you get to Rancho Mirage?

We run a 24-hour line and same-day service is normal. When you call we will give you a realistic window for Rancho Mirage rather than an optimistic one.

Do you handle septic as well as sewer?

Yes, and it is a big part of what we do. We hold sanitation licensing alongside plumbing, so tanks, leach lines and the plumbing feeding them are all one contractor.

Is there a charge for a quote?

No. Quotes are free and they follow an actual look at the problem rather than a guess over the phone.

Can you look at more than one problem while you are here?

Yes, and it is usually worth doing. A second issue looked at during a visit you are already paying for costs far less than a separate call.

Do you guarantee your work?

We stand behind what we do. If something we repaired is not right, call us and we will come back and deal with it.

Do I need to be home?

Usually yes, or somebody who can make decisions about the work. We will not authorize additional work ourselves without talking to you.

Do you charge for a quote?

No. Quotes are free and they come after we have looked at the actual problem, not over the phone from a description.

Plumbing help in Rancho Mirage

Tell us what it is doing and we will tell you what it takes to fix it. Plain language, and the number before anything starts.

Yucaipa, California · Serving San Bernardino, Riverside and eastern Los Angeles counties · Open 24 hours